Elite Medical Transcription is a high-quality, low-error rate provider of medical transcriptions. EMT will focus on two markets segments: solo psychologists and small-sized practices of psychologists. These two segments are the most reliable users of outside transcription services. EMT also serves other segments of the market that may have more urgent service requests.

EMT will bring the precision and convenience that Eugene’s medical community has been waiting for through the use of advanced software. To ensure that their staff is highly qualified, EMT will require them to complete extensive training.

EMT will quickly become a market leader due to its competitive advantages and growing market. EMT will be profitable in the eighth month and make a solid profit in the third year.

1.1 Objectives

Elite Medical Transcription&#8217’s initial three years of operations have the following objectives:

• To build a service-based organization whose primary goal it is to exceed customers’ expectations.
• To increase the number clients by 20% with superior service
• To have 45% o our clients as repeat customers.
• To develop a sustainable home-based business, living off of its own cash flow.

1.2 Mission

EMT&#8217s mission, is to provide the best medical transcribing service. We are here to keep and attract new customers. If we live by this maxim, everything else falls into place.