Information Management Hawaii, Inc., (IMH), will continue to grow its sales in the first three-years by focusing on its strengths, key customer and the underlying values that they need.

This business plan will guide you. It helps us renew our vision and our strategic focus. We can add value to the target market segments we are targeting and strengthen our ties with local companies. It also provides a step by step plan to increase our sales, gross profit, and profitability.

This plan includes the following summary, chapters on company, products and service, market focus, action plan and forecasts, management, and the financial planning.

1.1 Objectives

1. Get healthy earnings (EBIT), within the first year.

2. Ensure a middle-range gross margin throughout your entire operation.

3. Maintain just in time (JIT), inventory levels. This means that you should have 11 turns per year.

4. The second and third years will see modest but steady growth in sales.

1.2 Mission

Hawai’i’s business community will receive quality, brand-name Information Technology solutions, professional technical support, and unsurpassed customer service through the application of the principles Kinaole. We also aim to make a fair profit for our employees-owners as well as all stakeholders, by embracing ethical, sound business practices.

1.3 Keys to Success

These are our keys to success

• Building and maintaining strategic alliances with our manufacturers and other industry related business partners;

• Adopting a market- and customer-focused sales and marketing paradigm.

• Manage the business by applying, consistently measuring, and adjusting the fundamentals for a Balanced scorecard.
  • Financial Goals vs. Results

  • Goals of Internal Business Processes vs. Results

  • Goals for employee learning and growth vs. Results

  • Customer Satisfaction Goals vs. Results