Outsourced Computer Support Business Plan
Austin Kinetic is an information technology consulting firm serving the Austin Metro area with top quality engineers who have a keen interest in customer satisfaction. Consulting companies are poised to prosper. The recent gains in stock markets have made capital available again for IT infrastructure upgrades. Austin Kinetic will position itself to win a good deal of that emerging business. The company has been incorporated in Nevada and has acquired an operating permit for Texas. Austin Kinetic anticipates an enviable cumulative net profit by the end of year three.
Market
Austin is known for its high percentage technology companies. Austin promises to be an attractive market with its low cost and plenty of expansion possibilities. There are over 71,000 companies in Austin, which is the Austin Metro area’s goal. There are only four big competitors. This combination provides a rich opportunity, bolstered by the current up-turn in the area and national economy.
The Business Model
Austin Kinetic will benefit from the industry experience of its founders to provide exceptional customer service. With its founders working from their homes and using their own transport means to get clients, the company will have minimal overhead. The company will be developed with a “customer service and satisfaction first†mentality in an effort to build acceptance and a positive reputation in the local industry.
Management Team
Austin Kinetic must leverage the expertise and insight of its management group, which includes Adam Authortisement (Bob Borgware), Cary Curry, Dean Dri and Edgar Extension, in order to achieve success. The team has over forty-eight cumulative years of experience in service operations management and information technology support. They are currently certified in multiple technologies, covering a range of disciplines such as logical and physical networks structure and management. They have served in various technical positions with Fortune 500 companies throughout their careers. They have also been successful in both small and big environments.
1.1 Objectives
The goals of Austin Kinetic for the first five year:
- Maintain at least twenty-four customers on a full-time basis.
- You can open an Austin office.
- Break the Big M mark in revenue.
1.2 Mission
Austin Kinetic, a business technology company, is innovative. It was founded on the belief of one company making a difference.
1.3 Keys to Success
- Depth of knowledge.
- Broadness of ability.
- For customers to have a good business relationship and understand their business, it is important to establish strong relationships.
- Ability to network in industry.